Privacy Policy
Last updated: November 10, 2025
1. Introduction
RhombergIT ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Service.
2. Information We Collect
We collect the following types of information:
Account Information:
- Email address
- Name
- Company name
- Authentication credentials (hashed and encrypted)
Payment Information:
- Billing address
- Payment method details (processed by our payment processor)
3. What We DO NOT Collect
We want to be clear about what we do not collect:
- We do not store your actual backup data
- We do not access the contents of your Kubernetes resources
- We do not store your Kubernetes secrets or sensitive configuration
- We only collect metadata necessary to provide dashboard functionality
4. How We Use Your Information
We use the collected information to:
- Process your subscription and payments
- Provide customer support
- Detect and prevent fraud or security issues
- Comply with legal obligations
5. Data Storage and Security
We implement appropriate security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Data at rest is encrypted using industry-standard encryption
- Access to data is restricted to authorized personnel only
- Regular security audits and updates
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account cancellation:
- Your data will be deleted within 30 days
- Some data may be retained for legal or regulatory compliance (e.g., billing records)
7. Data Sharing and Third Parties
We do not sell your personal data. We may share your information with:
- Payment Processors: To process subscription payments
- Legal Requirements: When required by law or to protect our rights
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze usage patterns
- Improve Service performance
You can control cookies through your browser settings.
9. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Export: Request a portable copy of your data
- Opt-out: Unsubscribe from marketing communications
- Object: Object to certain data processing activities
To exercise these rights, contact us at privacy@velerodash.com
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
11. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
12. GDPR Compliance
For users in the European Union, we comply with GDPR requirements:
- We process data lawfully, fairly, and transparently
- We collect data for specific, legitimate purposes
- We minimize data collection to what's necessary
- We keep data accurate and up to date
- We don't retain data longer than necessary
- We process data securely
13. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after such notification constitutes acceptance of the updated policy.